Customer Account

Coupons & Promotions 

How do I redeem a coupon/voucher? Spend & Save discount - how does it work? I can't redeem my coupon/voucher The discount has not been applied

Newsletter 

How do I subscribe to your Newsletter? How do I unsubscribe from the Newsletter? I have subscribed to your Newsletter but I haven't received anything

Loyalty Programme

bitiba Stamp Card – how does it work?

My account

What are the advantages of a bitiba customer account? How do I create a bitiba customer account? How can I change or reset my password? How do I change my email address? Where do I find my personal details and how can I change them? Where are my invoices? bitiba Subscribe & Save - what is it and how does it work? I am moving to a different country. Can I continue buying from bitiba? How do I delete my customer account?