If a code doesn’t work on the first try:
- Copy and paste the code to avoid errors
- If entering the code manually, check that the numbers / letters of the code have been entered in the correct format
- Delete any blank spaces
- Check that the code has not expired or has a minimum order value
- If the basket total is below the voucher value, the remaining amount expires
- Only one code can be entered and redeemed per order
Please contact our Customer Service team for further assistance. We will need to know the exact code you are using.