If a code doesn’t work on the first try:  

  • Copy and paste the code to avoid errors  
  • If entering the code manually, check that the numbers / letters of the code have been entered in the correct format  
  • Delete any blank spaces  
  • Check that the code has not expired or has a minimum order value    


Please note:   

  • If the basket total is below the voucher value, the remaining amount expires  
  • Only one code can be entered and redeemed per order  


Please contact our Customer Service team for further assistance. We will need to know the exact code you are using.