If a product is out of stock, you can activate our Stock Reminder service to let you know when it is available again. Simply click the bell icon to t...
There are several reasons why a specific product is not displayed in our shop. Please contact our Customer Care team for more information.
We do our best to ensure that our product descriptions are up-to-date and include all the relevant details. However, sometimes you might need just a bit mor...
You can find all our current offers in our bitiba Newsletter. Subscribe to our Newsletter and get access to our latest deals first. We'll send you r...
Most offers are only available while stock lasts, and are subject to change. All products, including current offers, can only be ordered in regular h...
We do not offer free product samples. Most of the food items in our product range are available in smaller sizes, so you can see if your pet likes so...