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Ordering Information 

How do I create a bitiba customer account?

Shopping at bitiba is quick, easy and safe. You will be asked if you want to register during the checkout process. Registration is free and without obligati...

Can I order as a guest?

There are many advantages of having a bitiba account. If you don't want to miss out on the benefits, we recommend creating an account.     However, it...

Is there a minimum and maximum order value?

Our minimum order value is £15.00 (excluding shipping fees).       We do not have a maximum order value, however the goods are only sold in customary dome...

Is a printed invoice included in my delivery?

Out of consideration for the environment, bitiba no longer issues paper invoices. Your invoice will be emailed to you as a downloadable PDF.      As a reg...

Is your website secure?

Safeguarding your personal data is very important to us. We use TLS encryption (Transport Layer Security protocol) to ensure that communications and your pe...