If you need to return an item, please contact our Customer Service team.


Please have the following ready so that we can help you as quickly as possible: 

  • your order / customer number  
  • the reason for your return 
  • the article number   
  • a suitable collection day (Monday to Friday) 
  • whether you would like a refund or replacement  

We will arrange for the item to be collected. We’ll also cover the costs of returning the goods to us.